Hyundai Blue Link Not Working [2024 Quick Fix]

One of the biggest reasons why Hyundai is one of the most trusted automotive brands is their commitment to quality upgrades.

If you are reading this, there is a good chance that you are also one of the many Hyundai Blue Link app users who have recently complained about “Hyundai blue link not working. It is unavoidable, however, that errors will arise in such an automated and upgraded environment.

If you are reading this, there is a good chance that you are also one of the many Hyundai Blue Link app users who have recently complained about “Hyundai blue link not working.”. Fear not though, as I have the solution to your problem.

There are many reasons why Hyundai Blue Link may be disabled. These include poor internet connections, outdated apps, server errors, VPNs, ad blockers, expired subscriptions, and wrong credentials.

There are a number of reasons why the Hyundai Blue Link app may not work for you, and I have compiled this detailed guide for you to help you resolve the problem. In the meantime, I’ll show you a bunch of fixes so your Hyundai car can be automated and your mobile app will work again. Keep reading to learn everything you need to know about Blue link.

How can I fix the Hyundai Blue Link problem?

You need to go back to the root cause of Blue Link not working issue in Mazda CX-30, just like you would for other problems, such as battery problems. The following are the reasons you may be experiencing Hyundai Blue Link issues.

Reason 1: A bad internet connection

Having an active cellular connection on your mobile device is required for the Blue Link app to connect with the Hyundai server. This error will occur if your vehicle is not connected to your mobile phone due to weak signals or poor internet connectivity.

Reason 2: Outdated App

Blue link customers who wish to access their vehicles without any issues should make sure they are using the latest version of the app as it will keep acting up when they try to connect. You can experience limited functionality and even stop using an outdated app at times.

Reason 3: Server Outage

In addition to the server outage, there is another reason why Hyundai Blue link isn’t working. If the app is not working, it’s just down because the servers aren’t working, not your internet connection or the app version.

Reason 4: VPN Usage

Due to the fact that Blue Link is not yet available in your region, you might encounter the Blue Link not working problem sometimes if you use a VPN to connect the app to your Hyundai vehicle.

In addition, a VPN connection on your device may prevent the app from working even if it is active in your region.

Reason 5: Using an Ad-Blocker

Apps and devices with ad-blockers are limited in their functionality. Due to the fact that some websites and applications require that you see the ads, this happens. Blue link will most likely not work on your phone if you use an ad-blocker.

Reason 6: Expired Subscription

A subscription plan is also available with the Blue Link app, just like other automobile apps on the market. Monthly subscription fees are required for users to access the app’s full features.

The Blue Link app will immediately cease to function if you have forgotten to pay your subscription fee.

Reason 7: Wrong Credentials

The simplest problems can lead to the biggest problems, even though it’s a common issue. You may also experience this issue if you are unable to use the Blue Link app. A device that has done several wrong sign-in attempts and is using the incorrect credentials will not be able to run the app.

Reason 8: Incompatible Vehicle

You may also experience issues with the Blue Link app due to vehicle compatibility issues. In the event that you own a Hyundai vehicle that is not compatible with this app, you will not be able to use it.

Reason 9: App Cache

The Blue Link app won’t work on your device because of the app cache. Blue link won’t work if you haven’t removed your cache files in a while, so keep doing that if you want the apps to work smoothly.

Reason 10: GPS Signals Problem

It’s important to have an active GPS connection to use some of the Blue Link features. In areas with poor GPS signals, or if your device is not compatible with the app, you may not be able to enjoy all the features.

How to fix Hyundai Blue Link not working?

The simple methods explained below can help you solve the issue without a lot of hassle if this is your first time having problems with the Blue Link app.

How To Fix 1: Verify your internet connection

If you have an internet connection issue, the first thing you should do is check it.

Your mobile device needs an active internet connection to connect to and work with your Hyundai vehicle through the Blue Link app.

For your device’s mobile device to work again, you must fix the issue with your area’s weak internet connection or your device’s mobile device.

Your device can also be switched off and on again by following the steps below.

For Android device:

The Device Controls or Quick Access menu can be accessed by swiping down on the screen.
The Quick Access menu contains an icon for “Mobile Data”. Near the icon for “Wi-Fi”, you can probably find it.
The mobile data can be turned off by tapping on it.
In a few seconds, tap the “Mobile Data” icon again to enable Mobile Data.
You can check if it has been resolved by going to the Blue Link app.

For iPhone:

Your “Control Center” can be accessed by sliding up from your Home Screen.
To turn off mobile data, tap the “Mobile Data” icon, which looks like an antenna.
Turn mobile data back on and check for errors in a few seconds by selecting the antenna icon again.

How To Fix 2: Clear the App Cache

Another thing you can do to fix this is clear the Blue Link app cache on your device. You’ve got to follow these steps.

You can access the “Apps Menu” option by navigating to the Settings app. (On an iOS device, tap “General”).
In the “Installed Applications” section of your installation screen, locate the “Hyundai Blue Link” application.
If you are using an Android device, tap the “Clear Cache” option. If you are using an iOS device, tap “Offload App”.
If you have cleared the cache on your device, check whether the app works.

How To Fix 3: Update the App

Updating an app to its latest version can also solve the issue, which is a potential cause of the error. Here are the steps you need to follow.

Android Device:

Click the “Profile” icon on the Google Play Store screen when you are on your device.
You can manage apps and devices by clicking “Manage Apps & Devices.”
Select “Update” next to your “Hyundai Blue Link” app.

For iOS:

Choose your “Profile” icon in the App Store.
The “Hyundai Blue Link” app can be found by scrolling down.
A “Update” button will appear on your screen. Tap it and wait until it is complete.
Check for the issue after updating the app and restarting your device.

How To Fix 4: Renew Your Subscription

In addition, an expired Hyundai Blue Link subscription could be responsible for the app not working. Your subscription needs to be renewed to fix this problem. If your subscription has expired, update your bank details to renew it by checking your email associated with the app.

How To Fix 5: Disable the VPN

The Blue Link app can be made to work again on your device by disabling the VPN on your device. The following steps can be followed to accomplish this:

Your Android device’s Settings app can be found there.
Click on “Network & Internet.”
Select “VPN” from the “Advanced” menu.
You can disable the VPN by tapping “Disconnect” or remove it by hitting “Forget”.

For IOS users, you can disable VPN on your device by navigating to the Settings app and tap the toggle next to “VPN & Device Management” > “VPN.” If you do not see the toggle, you will need to open the Settings app.

How To Fix 6: Check the Vehicle Compatibility

It is your responsibility to check whether your car is compatible with the app if the problem is caused by the vehicle not being compatible with the app. For more information about your vehicle’s compatibility with the app, you can check the list below.

Conclusion

You should keep in mind that the Blue Link usually becomes fully operational within one to three hours. This feature will be available after your VIN has been uploaded and you have purchased the services.

As a result, it may be advisable for you to try the techniques we have discussed, if you need any assistance with your Blue Link device. Once you determine which method works best for your specific requirements, you can proceed.