A regular WIFI or cellular modem is available in all Tesla models for connecting to the internet. Depending on what type of internet connection you have at home or if you use a hotspot, you can connect to the internet. Tesla offers a connectivity option that utilizes the car’s own cellular connectivity, which may be something you have never heard of before.
It is free to use Tesla connectivity but a premium subscription is available as well. When Tesla LTE is free, the features are limited. There are other features as well, such as software updates, navigation, and phone notifications.
Tesla premium connectivity offers a wide range of features. You can play Karaoke, browse the internet, listen to music and video, watch live traffic updates, and view satellite maps.
When the WiFi goes out, all these features aren’t accessible. The connectivity problems experienced by many Tesla owners have caused them to voice their concerns.
For troubleshooting Tesla’s internet connectivity issue, follow the instructions in this guide. Hence, let’s proceed!
Why Is My Tesla Premium Not Connecting To The Internet?
When you’re in a hurry or have an important deadline, Tesla premium connectivity doesn’t work can be brutal.
Let me explain what might be causing these problems before we dig into solving them.
1. Mobile app and Tesla car are disconnected
A lost synchronization between the phone and the car app may be the cause of Tesla’s intermittent connectivity.
2. Expired Subscription
Neither Tesla Premium connections nor Tesla Premium subscriptions are guaranteed to remain active forever. You can spend a max amount on each premium plan. Don’t let your plan expire without renewing it.
3. Updates you missed
The LTE connection of Tesla owners is often compromised by outdated software or a certain app, which is often caused by an outdated piece of software.
4. Overloading of the system
You may experience slow or unreliable Tesla internet because of system overload. The Tesla screen is overloading with all the apps running in the background. There is a possibility that Tesla LTE will lag because of this.
5. Server Issue
Server issues are rarely the cause of the problem. It is not necessary for you to take any action in this case. Let the manufacturer take care of the issue and accept your fate.
What is Tesla Premium Connectivity?
You may receive a Premium Connectivity trial when you purchase a Tesla vehicle. For a limited time, trial participants will be able to stream music while driving, view satellite maps, and visualize traffic in real time.
Once the trial ends, Premium Connectivity is the only way to continue using these features. You need to pay $10 a month for Tesla’s Premium Connectivity package. A yearly plan is also available for $99/year.
Here are the steps to sign up for Premium Connectivity:
Method 1: Using the touchscreen in your car, activate Premium Connectivity
- Select “Controls” then “Upgrades” from your vehicle’s touchscreen
- The Premium Connectivity option will appear if your vehicle is eligible.
- The “Swipe to Purchase” button will take you to the subscription page.
- As soon as your vehicle has been parked and the necessary software update has been completed, your Premium Connectivity features will be accessible.
NOTE: You will need to complete your subscription purchase in the Tesla app if you don’t have a billing address or a credit card on file.
To subscribe from the vehicle touchscreen, you should be running software version 2021.40.5 or later. Your vehicle’s touch screen has a software tap, which allows you to check that.
Method 2: Install the Tesla app and activate Premium Connectivity
- You can select your vehicle by opening the Tesla app.
- You can upgrade your software by tapping “Upgrades” > “Software Upgrades”.
- To subscribe, tap the “Subscribe” button at the top of the screen.
- Select Premium Connectivity and tap “Add”.
- Tap “Next” and continue to checkout after selecting the billing option.
- The last step in the payment process is to confirm your payment details.
Your Premium Connectivity will be activated once you have completed the payment. A couple of ways can be used to troubleshoot your Tesla Premium Connectivity if it stops working.
What to do if Tesla Premium Connectivity doesn’t work?
The problem could be caused by a number of factors, but let’s take a look at what could be causing it and then see how we may be able to resolve it. In no time, you will be able to reconnect your Tesla internet by following the steps listed below.
1. Register for Tesla Premium
There may be some issue with Tesla Premium because the sign-up process was incomplete.
The premium connectivity free trial might have ended, which could cause this problem. Here’s how to sign up:
- Find the “Upgrades” option in the Tesla app.
- Choose “Premium Connectivity” when you hit “Subscribe”.
- Touch the “Subscribe” button to confirm your choice.
2. Update payment information
You may be experiencing payment issues if you have already subscribed to connectivity.
Tesla’s website also allows you to make changes to your payment method.
3. Connect the Tesla mobile app to the car
Premium connectivity can also be interfered with if you fail to sync the account after purchasing it via the mobile app.
Login again to your Tesla account to accomplish this.
4. Update Your Tesla
In order to ensure that you are receiving the latest updates, you should check after a few days. During these software updates, some features of your Tesla may not function properly if they are not allowed to complete.
Are you having trouble updating your Tesla? Please follow these steps to complete the process:
- To access the “Schedule” panel, open your Tesla’s touch screen.
- The yellow clock symbol can be found here, tap on it.
- Then select “Software” under “Settings”.
- Check if any new updates are available by tapping “Update Available”.
5. Reset Your Tesla
Tesla can be reset if they are experiencing software-related problems. In this scenario, all pending updates would be installed as a result of a reset. Also, it cleans all the caches and stops all the bugs.
Tesla are pretty easy to reset, just follow these steps:
- The touchscreen on the Tesla should be turned off.
- Take your hands off the wheel for about 20 seconds and hold both scroll keys.
- You can release the keys when you see the Tesla logo.
- Click “Safety & Security” after the touchscreen restarts.
- Turn off the computer by tapping the “Power Off” button.
6. Contact Tesla Support
Please contact your nearest Tesla service center if nothing works out.
If you’re interested in buying Tesla premium connectivity, click here. You can learn more about the process by watching the video below.
Is Premium Connectivity Available to Everyone?
Premium Connectivity is available with Model 3 vehicles, Model S vehicles, Model X vehicles, and Model Y vehicles ordered on or after July 1, 2018.
Premium Connectivity is included free of charge for the lifetime of any vehicle ordered between June 30, 2018 and June 30, 2019.
| Model | Ordered on or before June 30, 2018 | Ordered on or after July 1, 2018 |
| Model S Model X | Streaming premium content for free | Subscribers to Premium Connectivity are eligible |
| Model 3 with Premium Interior | Streaming premium content for free | Subscribers to Premium Connectivity are eligible |
| Model Y Model 3 Standard Range Model 3 Standard Range Plus Model 3 Rear-Wheel Drive | Not Applicable | Subscribers to Premium Connectivity are eligible |
Streaming media and music, live traffic visualization, and viewing Live Sentry Mode are all accessible with this subscription.
Premium Connectivity is available in which countries?
Customers in the following countries are currently eligible to subscribe to Premium Connectivity.
Is Tesla Premium Subscription Worth It?
| North America | United States and Canada |
| Europe | Austria, Belgium, Czech Republic, Denmark, Germany, Spain, France, Finland, United Kingdom, Switzerland, Sweden, Ireland, Italy, Iceland, Luxembourg, Netherlands, Norway, Poland and Portugal |
| Asia Pacific | Mainland China, Australia, New Zealand, Hong Kong, Macau, Japan, Singapore, South Korea and Thailand |
Individual preferences and needs will determine whether you want to subscribe to Tesla’s Premium Subscription service. It may be worth it for you to subscribe to the Tesla subscription service if you drive your Tesla frequently and enjoy having access to additional features.
It is possible, however, that you may not need the subscription service if you primarily use your Tesla for shorter commutes.
Also Read: How to Turn Off Tesla Location Tracking?
Also Read: Tesla Autopilot vs Enhanced Autopilot
Also Read: Radar Sensors Dirty Mercedes
Also Read: Mercedes Stop Vehicle Leave Engine Running
Frequently Asked Question
What is Tesla Premium Connectivity?
Tesla Premium Connectivity is a subscription service that provides additional features and functionality beyond the standard connectivity included with every Tesla vehicle. It enables access to various entertainment apps, live traffic visualization, and remote access capabilities through the Tesla mobile app.
How much does Premium Connectivity cost?
Premium Connectivity costs $9.99 per month in the United States. The price may vary in other countries.
Is Premium Connectivity included for free with new Tesla purchases?
New Tesla vehicles come with Premium Connectivity for the first 30 days. After the trial period, owners can choose to continue the subscription or revert to the standard connectivity plan.
Can I pause or cancel my Premium Connectivity subscription?
Yes, you can pause or cancel your Premium Connectivity subscription at any time through your Tesla account online or in the mobile app. Pausing the subscription will temporarily disable the premium features until you resume the service.
Do I need Premium Connectivity to use the Tesla mobile app?
No, the Tesla mobile app can be used with both standard and premium connectivity. However, certain features like the Sentry Mode live camera feed require Premium Connectivity to function.
Will I still receive software updates without Premium Connectivity?
Yes, software updates are delivered to Tesla vehicles regardless of the connectivity plan. Standard connectivity is sufficient for receiving the latest updates.
Conclusion
The Bluetooth in a Tesla controls almost every major function of the vehicle, so being unable to link Bluetooth can be really annoying.
Premium connectivity has been reported as an issue with Teslas several times. Your Tesla may no longer be able to perform certain functions due to this problem.
There are many possible issues that can arise, and I am going to list them along with their solutions in this guide. I hope you’ll know exactly what to do the next time you face a problem.
