Installing software upgrades to your Tesla improves its functionality and performance is what you enjoy about your car. During software updates, Tesla aims to improve functionality, resolve problems, and add new features as well as enhance service modes, sensory modes, and self-driving capabilities.
Is there any recourse if the Tesla update remains in the 50% stage and does not finish? It may be inconvenient and frustrating, especially if you are interested in trying out the most recent improvements as soon as possible. It is our objective in this article to discuss the causes and possible solutions for this problem.
Stuck Tesla Software Update: Common Causes
In order to fix your Tesla software update issue, you must understand why it might be stuck. There are several reasons for this.
1. Network Issues
There is often a problem with the network that causes a Tesla software update to get stuck.
Having a weak internet connection or being connected to a weak Wi-Fi network may make it difficult for your Tesla to update its software.
2. Software Malfunction
You might also experience problems with your Tesla software update when it reaches 50, 60, or 100 after you have started downloading it.
This may be due to an error during the download process, preventing the software update from being downloaded.
3. Hardware Issues
Sometimes, hardware issues can cause Tesla software updates to get stuck.
The software update may not be able to be downloaded if your Tesla has a hardware problem, such as a defective Wi-Fi antenna.
After stating these points, let us explore some proven solutions for troubleshooting a Tesla software update that has become stuck.
Tesla Software Update Stuck? Here’s how to fix it
A number of factors can lead to Tesla software updates getting stuck. The following steps will assist you in resolving the issue.
1. Reboot the System
Rebooting your system may be all that’s needed to resume a software update. No matter what model you have, it works the same.
To do that, follow these steps:
- Close all the doors of the car after you park it in a safe place.
- The Tesla screen will turn off and its logo will appear on the screen when you press and hold the scroll wheels on your steering wheel. By doing this, your model S will reboot. A soft reboot is what this is called.
You can try a hard reboot if the issue persists after a soft reboot. To do that, follow these steps:
- Start by shifting into park
- Select “Controls” > “Safety & Security” > “Power Off” from the center screen.
- This will result in the screen turning off and the car powering off as well. Afterwards, don’t touch anything on the vehicle for at least two minutes (no opening the door, no pressing the pedals, no touching the screen). In order to make sure that the hard reset works, you need to shut off the car fully.
- You can wake the car up by pushing the brake pedal or opening the door after two minutes
The software update should have resumed once the system has rebooted. Proceed to the next step if it still hasn’t happened.
2. Verify the Wi-Fi connection
Getting stuck during a software update can be caused by a poor Wi-Fi connection.
Your Wi-Fi connection can be checked by following these steps:
- Your Tesla touchscreen’s “Settings” menu can be found there.
- Ensure your Wi-Fi network is connected and select “Wi-Fi”.
- Select the Wi-Fi network and enter your password if it is not connected.
The software download may not begin even if your Wi-Fi is connected. Reset the Wi-Fi network if it still isn’t beginning.
- Forget networks can be done by clicking on Wi-Fi > Wi-Fi Settings > Forget Network.
- Once you’ve done that, click Wi-Fi again. Click on the Wi-Fi network, enter your Wi-Fi password, and click Connect to connect to your Tesla’s Wi-Fi network.
- Make sure the software has been downloaded again.
- You can also try connecting to your phone’s hotspot if it’s still stuck.
3. Wait for Some Time
For those of you who have been waiting for some time for the Tesla software update to complete, you might want to wait until the update has reached 50 or 60 percent.
As long as your Wi-Fi network connection is good, it is very likely that a stuck software update will simply continue downloading.
It might take hours before the update is completed if your update screen shows 0 Bytes per second.
4. Do a Software Reinstall
The software will be completely reinstalled, so it should only be used if you have been waiting without seeing any progress for some time.
In addition, a slow network connection may prolong the update process (it may take hours for the update to progress after it has been stuck at 50, 60, or some other percentage).
In that case, you can try reinstalling the software if the update hasn’t been completed.
Here’s how to do that:
- Click on Settings > Software
- When you see the popup to enter the access password, press and hold the model button.
- There should not be a quote around the word “service.”. Simply type it and press “OK.”
- Reinstall the software by clicking on “Software Reinstall”. Click “Reinstall” in the next pop-up window.
- You can exit the service mode by tapping the “Exit service mode” button once you have completed the process. The button may need to be long pressed in some software versions.
5. Make an appointment for service
Trying the above steps does not work? Schedule an appointment with a technician.
To do that, follow these steps:
- Using your Tesla touchscreen, navigate to the “Service” menu.
- Put your contact information in the “Schedule Service” field.
- “Service Ticket” section should contain information about the issue you are experiencing.
- Get in touch with us if you need help.
Please contact Tesla service team members if you wish to schedule an appointment with your local Tesla service center.
They will assist you in resolving the issue so that you can continue with the software update.
These steps will help you fix the Tesla software update problem so that you can enjoy your car’s latest features and enhancements.
Preventing future update issues
You may wonder how you can prevent software update issues with your Tesla in the future if you’ve experienced one in the past.
You can prevent future update issues by following these tips:
1. Preferences for software updates
Make sure your software update preferences are adjusted to avoid future update issues.
It depends on your needs whether you choose Standard or Advanced updates.
The standard Tesla update is provided to every owner at the same time, whereas the advanced update is tested first among a few Tesla owners before being released to all.
If you choose Advanced updates, you will likely experience more bugs and issues, but you will also get access to new features and improvements as soon as they become available.
Keeping Standard updates on will give you a more stable experience.
2. Make sure your network connection is strong
In addition to maintaining a strong network connection, you can prevent update issues.
Syncing your car to a reliable internet connection and a strong Wi-Fi network is essential for downloading Tesla updates.
While on the road, find a spot where you have a strong Wi-Fi connection before you begin downloading an update.
It may be necessary to reset your car’s network settings if you’re having trouble connecting to Wi-Fi.
Also, you might want to restart your router or get in touch with your ISP.
3. Regular System Checks
In addition, it’s important to check your Tesla’s system regularly to keep it in good working order.
Ensure that your car’s software is up-to-date by checking for software updates regularly.
Having problems with Tesla software may be the cause of your problems. Alternatively, you can contact Tesla support or restart the car.
Following these tips will ensure that your Tesla runs smoothly and helps prevent future update issues.
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Conclusion
Like phone and computer updates, Tesla software updates occur automatically. In the touchscreen display of your car, you can access the “Software” tab to check for updates manually.
When you drive your Tesla during an update, it depends on what the update is. It can be frustrating to have a Tesla software update stuck, but you can resolve the problem in a number of ways.
In order to make your WiFi in your car work properly, first ensure that the signal is strong and stable. In the case of a faraway router or a reset router, connecting to Wi-Fi can be challenging.
In case you’re still having trouble updating your software, you can reboot your car by turning it off and on again, holding down both scroll wheels on the steering wheel.
You may want to inquire with Tesla about scheduling a service appointment if none of these steps work. You may be able to provide further guidance on resolving the issue or have the issue diagnosed and fixed remotely.